Please find an FAQ on our online Asbestos Awareness training course. If you have any more questions please get in touch with us via the information on our contact page.

General Information

Who should take this course

This course has been designed for any individual working in an environment where there is a high risk of encountering asbestos. Under current EU legislation employers must ensure sufficient asbestos awareness training for all staff. Please note that this is an awareness course only and does not prepare you to work with asbestos containing materials.

How long is this certification valid for

Certification is valid for a period of 12 months.

What will the course cover

This UKATA asbestos awareness course will cover :

  • What is asbestos.
  • The classification of asbestos types.
  • Asbestos and its effects on health.
  • How to protect against asbestos.
  • Materials containing asbestos.
  • Legislation

How long does it take to issue the certificate?

As soon as the course is successfully completed you will be sent a link via email allowing you to download your certificate. You can also download the certificate immediately via the online academy when you complete the course.

Are there any other hidden charges?

No, there are no hidden charges to what you see for our discounted licenses. All our course prices include VAT and government taxes. There are no credit/debit card process costs.

What makes your course different to the others?

We believe the learning process should be engaging and rewarding that’s why we use professional film and voice narration combined with the latest in graphic design for all our courses. We guarantee you won’t have to read lots of text and look at clip art graphics.

Why is the UKATA certificate important?

UKATA is an organization that has ensured Health and Safety standards throughout the UK for over 41 years. Their experience and knowledge stand behind them in everything thing they do.

How long will the course last?

This online interactive video course will take approximately 55 minutes to complete.

Is this online course easy to use?

Our elearning courses have been intuitively designed so that the user can move through the interactive video course with a simple click of a mouse. If you can use a mobile phone you can take our course.

Is there an online assessment or exam ?

At the end of each section you will be asked to complete a number of simple knowledge checks allowing you to move to the next section. At the end of all course material you will complete a final exam on all topics covered. You can take the assessment as many times as you wish.

What devices will support this course?

  • Desktops, Laptops, PCs or Apple Macs
  • Apple and Android Smartphones
  • Tablets or ipads

Can I pause my learning

Yes, courses can be paused at any time, learning can be broken down into multiple sessions if required, progress will be resumed at the last completed section on any device.

Support Information

TUTOR support

For tutor support at any time during the course you may contact thayes@olivemedia.co. You can also phone +44 20 3579 7542 for further support.

I haven’t received my certificate

Your certification will be sent to you via email as soon as your course material has been fully completed, please also check your junk mail folders if you are unable to find it. You can also retrieve it from the Academy via the “Actions” button on your Dashboard.

I haven’t received my course link

You should receive your link to start training within 10-15 mins.
Please check your spam folder and email inbox. If you still have not received your course link within two hours of purchase please contact us by phone or our dedicated 24/7 support team: support@olivemedia.co.

Why can’t I login

It’s important to note all passwords are case-sensitive, so caps lock must be switched off before entering any login details.

I have another an enquiry that’s not listed here

If you are logged in to the course you can click on the support button for 24/7 live chat support or email us at support@olivemedia.co. Alternatively you can call us Mon-Fri 9am-5pm on +44 20 3579 7542 to speak to an advisor.